Corporate FAQs

  • 81 Inch Long Reach Bronze Weatherstrip

    81 Inch Long Reach Bronze Weatherstrip Perfect for Bull-Nose Doors 6-8' that are using Door Shields and present a small gap. It can also be used for any door in your home that doesn't have a good seal to prevent the hot or cold weather from entering your home, affecting your heating and cooling b...
  • 81 Inch Long Reach Bronze Weatherstrip (Specifications)

    Length: 81" Width: 1" Color: Bronze
  • Are Door Armor products visible from the outside?

    Door Armor is coated to match your lock hardware and is designed to be discreet. It is unlikely that someone would notice Door Armor from the outside unless they attempt to break in and encounter its resistance.
  • Armor Latch Sliding Door Deadbolt

    Armor Latch Sliding Door Deadbolt The Armor Latch Sliding Door Deadbolt helps prevent sliding glass doors from being lifted out of the track by burglars. This kit installs in about 10 minutes and fits most sliding patio doors. Available in White only. Can Door Armor be installed on sliding glas...
  • Can Door Armor be installed on interior doors?

    Yes and No.  Regular Door Armor MAX and MINI kits are made for Exterior (1-3/4-inch thick) doors.  Our Door Armor SafeRoom kits are designed specifically for Interior (1-3/8-inch thick) doors. Door Armor PRO SafeRoom Security Kit
  • Can Door Armor be installed on sliding glass doors?

    Our Armor Latch product is for Sliding Glass doors. It helps prevent sliding glass doors from being lifted out of the track. More helpful article: Can you explain how the Armor Latch works and why it won't suffice to just put a dowel in the track? Armor Latch Sliding Door Deadbolt
  • Can I change or cancel my order?

    We understand that sometimes you may need to make changes to your order. If you need to change or cancel your order, please contact our friendly customer service team as soon as possible. We will do our best to accommodate your request, but please note that once an order has been shipped, it cann...
  • Can I change the shipping address for my order?

    If you need to change the shipping address for your order, please contact our friendly customer service team as soon as possible. We will do our best to accommodate your request, but please note that once an order has been shipped, it cannot be rerouted to a different address.
  • Can I change the size/color of an item in my order?

    If you need to change the size or color of an item in your order, please contact our friendly customer service team as soon as possible. We will do our best to accommodate your request, but please note that once an order has been shipped, it cannot be modified. If the item is eligible for return,...
  • Can I exchange an item?

    Returns & Exchanges At Door Armor, your happiness and safety are our only concerns. Our goal is to "Make Your Day" not to make a bad day worse. All orders placed on our site come with a sixty (60) day money-back guarantee. If you are not satisfied with your purchase, for any reason, simply re...
  • Can I request a custom solution for my specific door?

    We strive to provide a range of solutions that can fit various door types. If you have a specific door that requires a custom solution, please contact our customer service team and we will do our best to assist you.
  • Can I track my order?

    Yes, you can track your order by logging into your account on our website. Once your order has been shipped, you will receive a tracking number that you can use to track the progress of your shipment. If you have any specific questions about tracking your order, please contact our friendly custo...
  • Can I use multiple payment methods for one order?

    Currently, we only accept one payment method per order. If you have any specific questions about payment methods, please contact our friendly customer service team.
  • Can you explain how the Armor Latch works and why it won't suffice to just put a dowel in the track?

    The dual locking system helps prevent sliding glass doors from being lifted out of their track. Once the front door is secured, sliding glass doors are an inviting target. A broomstick in the track will not prevent the door from being lifted out of the track. Armor Latch helps prevent prying and ...
  • Can you tell me more information about your products?

    We don’t sell doors. Since 2004, we have created the world’s most effective door security, door repair, and personal security solutions. In other words, we make your existing doors more secure. More than 400,000 doors are secured and counting... Door Armor, our most popular product, is a patented...
  • Customer Service? Service hours?

    OUR BUSINESS HOURS: Monday - Friday 8AM - 4:30PM CT Emails, Support Tickets & Phone
  • Do I need to have 2 quarters clearance all the way around my door?

    If you are installing Door Armor with MINI Door Shields, you need to have 2 quarters of clearance between your door and the door frame. However, the only area where the 2 quarters is important is the area where the lock goes into the door frame. 1 quarter of clearance everywhere else is fine. If ...
  • Do I need to remove any weather stripping already in the door before installing a new one?

    You must remove the existing weatherstripping. If your house and doors were built after 1970, you should have no problem removing the old weatherstripping. Just pull it from the top, and it should come out. The new weatherstripping should easily push into the small channel left when you remove th...
  • Door Armor Jamb Shield Door Security Accessory

    Door Armor Jamb Shield Door Security Accessory The patented design of Door Armor insures that MAXIMUM protection requires minimal skill for installation. It is designed to help prevent the door jamb from splitting when kicked. It can also be used to repair damage from an existing kick-in. 
  • Door Armor Low Profile Door shields (Specifications)

    Length: (1) Door shields (4") Width: (1) Door shields (2-3/4"), (2-3/8") Lock Spacing: (5-1/2") Color: (White, Aged Bronze, Satin Nickel) View Door Armor Low Profile Door shields (2-3/4") View Door Armor Low Profile Door shields (2-3/8")
  • Door Armor MINI Door Shield Set

    Easy and quick to install, Mini Door Shields come as a set and contain 2 mini shields. Door Shields secure the lock area on your door and won't split when it is kicked. All Door Armor kits come with either MINI or PRO door shields. View Door Armor MINI Door Shield Set
  • Door Armor MINI Single Door Security Kit

    Door Armor MINI Single Door Security Kit is made for exterior (1-3/4-inch thick) doors and is recommended for investment properties or large rental portfolios where maximum security isn't required. All MINI kits come complete with 1 Door Armor Jamb Shield and 2 MINI Door Shields (MINI Kits do not...
  • Door Armor MORTISE LOCK Jamb Shield Door Security Accessory

    Door Armor MORTISE LOCK Jamb Shield Door Security Accessory The Mortise Lock Jamb Shield Is Designed To Fit Exterior Doors With Mortise Locks (Both Locks Together In One Mechanism) Or For Doors With Locks That Are Less Than 4-1/2 inches Apart (On Center). A Mortis Lock is a lock that has the dea...
  • Door Armor PRO Door Shield Door Security Accessory

    PRO Door Shields combine prying protection and kick-in protection in one.  PRO Door Shields are installed through the door and can be helpful in situations where clearance is an issue with our MINI Door Shields.  PRO Door Shields are designed with an extended bend to help prevent a pry bar, credi...
  • Door Armor PRO MAX Single Door Combo Set

    Door Armor PRO MAX Combo set provides maximum security for Single exterior (1-3/4-inch thick) doors.  Made to fit doors with minimal clearance (less than 2 quarters).  All PRO Kits come with 2 PRO Door Shield Sets AND 2 MINI Door Shields, so you can choose which to use on your door.  Kits also in...
  • Door Armor PRO MINI Single Door Combo Set

    Door Armor PRO MINI Single Door Security Kit is made for exterior (1-3/4-inch thick) doors Made to fit doors with minimal clearance (less than 2 quarters).  All PRO Kits come with 2 PRO Door Shield Sets AND 2 MINI Door Shields, so you can choose which to use on your door.  Kits also include 1 Doo...
  • Door Armor PRO SafeRoom Security Kit

    Made for Interior (1-3/8-inch thick) doors. The Door Armor Safe Room Security Kit takes the ultimate in-door security inside of your home.  If someone is able to enter your home, this kit will help give you time until help arrives.  This kit comes with a Door Armor Safe Room Jamb Shield (40" long...
  • Door Armor PRO SafeRoom Security Master Bundle With Night Lock

    The Door Armor Safe Room Master Bundle combines a Door Armor PRO Safe Room Kit with the added protection of a Night Lock. The Night Lock adds additional protection on the bottom of the door, which will give you additional time for help to arrive if you are in a "lock down" situation. NOTE: While...
  • Door Armor PRO Side Light Door Kit

    Doors with side lights are most difficult to protect because they do not have a real jamb. The Door Armor Side Light Jamb Shield screws back into the face of the jamb, in order to create the necessary rigidity.  The Sidelight Hinge Shields attach the Side Light door frame to the top and bottom of...
  • Door Armor Pry Shield Door Security Accessory

    Door Armor Pry Shield Door Security Accessory Our pry shield will prevent a "would be" intruder from sliding a crowbar/pry bar next to your locks and releasing your door. Note: Pry Shield DOES NOT WORK on an out swinging door.
  • Door Armor Replacement Hinge Shield

    Door Armor Replacement Hinge Shield Hinge Shields reinforce the hinge side of the door frame to withstand a kick-in attempt by making sure your hinges do not come out of the door frame when under pressure. Door Armor MAX kits come with 2 Hinge Shields. Some customers like to purchase an additiona...
  • Door Armor ULTRA Door Shield Set

    Door Armor ULTRA Door Shield Set Easy and quick to install, Mini Door Shields come as a set and contain 2 mini shields. Door Shields secure the lock area on your door and won't split when it is kicked. All Door Armor kits come with either MINI or PRO door shields.
  • Do you have a distributor in Canada? If not, do you ship here?

    Lowes Canada is our distributor. Did this answer your questions? Thank you for your feedback
  • Do you have a list of local installers in the Reading, PA area, or would I purchase the product and have a carpenter install it?

    The product is pretty easy for anyone with carpentry skills. We used to have installers but it really is not necessary. Any handyman or even your neighbor, if they have a good cordless drill. The side light door piece is a little more involved but no special skills are necessary. Did this answer ...
  • Do you mix and match colors in kits?

    We do not mix and match the different parts of the kits. If you need different color Door Shields, contact us and we will send you a promotion code to help you with the cost. Did this answer your questions? Thank you for your feedback
  • Do you offer a 100% guarantee?

    All of our products come with a 100% satisfaction guarantee. If you are not satisfied with our products for any reason, simple return them within 60 Days for a full refund. Armor Concepts will pay return shipping in situations where the return is the result of a manufacturing defect or shipping e...
  • Do you offer a warranty on your products?

    Yes, we offer a lifetime guarantee on certain products. Please refer to the product description or contact our customer service team for more information on the warranty coverage for specific products.
  • Do you offer bulk ordering for distributors or property managers?

    Yes, we offer bulk ordering for distributors, property managers, and other customers who need to place large orders. Please contact our sales team for more information and assistance.
  • Do you offer discounts for bulk orders?

    Kindly email us at info@armorconcepts.com with your Name and Contact # and someone from our team will get back to you to discuss this further. Did this answer your questions? Thank you for your feedback
  • Do you offer international shipping?

    Currently, we ship to the United States and Canada. We are working on shipping to additional countries. Please be aware that different countries have unique customs rules and regulations. Unfortunately, if your package gets held at customs you will be responsible for communication and any additio...
  • Do you provide locking systems?

    We do not currently provide locking systems, although this is something that will likely happen in the future. If you want a recommendation on the best locks for your situation, please contact us. We are happy to be a resource for our customers. Did this answer your questions? Thank you for your ...
  • Do your products work on out-swinging doors?

    Our products are designed for in-swinging doors. We offer other solutions for out-swinging doors. We have Universal Latch Protector, which will help prevent the door from being pried open (the best way to get into an out swinging door). We also offer Hinge Pins, which prevent a closed door from b...
  • FIX-A-JAMB Exterior Door Jamb Repair

    FIX-A-JAMB Exterior Door Jamb Repair The FIX-A-JAMB Exterior door jamb repair is simply the easiest way to repair a broken door jamb. In about 15 minutes, FIX-A-JAMB leaves you with a clean repair. FIX-A-JAMB Exterior is a favorite among multi-family maintenance people! Note: While FIX-A-JAMB wi...
  • FIX-A-JAMB Interior Door Jamb Repair

    FIX-A-JAMB Interior Door Jamb Repair The easiest way to repair those bathroom and bedroom doorjambs that always get broken. 5 Minute installation! No cutting is required.
  • FIX-A-JAMB Mobile Home Door Security

    FIX-A-JAMB Mobile Home Door Security The Mobile FIX-A-JAMB is designed for manufactured homes or interior doors that are 1- 3/8 inches thick. The part is designed to fit the standard "Elixir" style manufactured home doors. The mobile home door frame repair design fully covers any damage to give y...
  • Hinge Protector Pin

    Hinge Protector Pin Hinge Protector Pins help prevent out-swing doors from being lifted off of the hinges. Comes in a pack of 3.
  • Hinge Shield Specs

    Material: Galvanealled Steel Thickness: 18 Gauge: approx 1.02mm Length: 12 inches Width: 1-7/8 Inches Coating:  Powder Coating
  • How can I check the status of my order?

    You can check the status of your order by logging into your account on our website. Once logged in, you will be able to view the status of your order, including whether it has been shipped or is still being processed. If you have any specific questions about the status of your order, please conta...
  • How can I contact your customer service team?

    You can contact our friendly customer service team by phone, email, or via our contact details which can be found on our website's "Contact Us" page. In addition, you can leave a message here and one of our team members will reach out asap! We are available to assist you during our business hour...
  • How did you apply color to your products? Was it painted?

    All of our products are powder coated. That means that a powder is actually baked onto the product. Far more durable than painting. Did this answer your questions? Thank you for your feedback
  • How does Door Armor work?

    Door Armor works by reinforcing the weak points of your door, such as the jamb and hinges. It provides additional strength and resistance against forced entry, making it more difficult for intruders to kick in your door.
  • How do I apply a coupon code?

    To apply a coupon code to your order, you can enter the code during the checkout process. There will be a field where you can enter the code and click "Apply" to apply the discount to your order. If you have any specific questions about applying a coupon code, please contact our friendly customer...
  • How do I install Door Armor products?

    Most of our Door Armor products are designed to be installed by homeowners and require only a drill and about 30 minutes of installation time. Detailed installation instructions are included with each product. If you need further assistance, please contact our customer service team.
  • How do I request a refund?

    If you are eligible for a refund according to our return policy, you can request a refund by contacting our friendly customer service team. They will guide you through the refund process and assist you with any necessary steps. If you have any specific questions about refunds, please contact our ...
  • How Do I Return or Exchange My Item?

    We are sorry that you are not happy with your purchase. We try to make your return process as easy as possible. Please visit our return portal at the link below. Please Visit our Returns & Exchanges Portal to Return or Exchange your Products. You will only need to speak with an associate if y...
  • How do I sign up for the Warranty?

    Please Visit our Warranty Signup Form Door Armor to register your product. Did this answer your questions? Thank you for your feedback
  • How do I track my order?

    When the order ships, you will receive a separate email providing you with a tracking number to track your order. Sometimes this email gets sorted into spam or promotions folders so be sure to take a look in there if it feels like you have been waiting a little too long. You can also log into you...
  • How effective is Door Armor in preventing break-ins?

    Door Armor has been tested and recommended by police. Since 2004, we have secured more than 500,000 doors and our products have been put to the test thousands of times. However, it is important to note that no security measure can guarantee 100% protection against break-ins.
  • How long does shipping take?

    We ship most orders the next business day. Shipping times may vary depending on your location and the shipping method chosen. Most orders are delivered within 1 and 5 days of shipment, depending on your distance from our warehouse in Nashville, TN.
  • How long has Door Armor been in business?

    Door Armor has been in business since 2004, providing door security and repair solutions. We have served numerous customers and have been featured on major news networks.
  • How long will it take to receive my order?

    We typically ship in 1 business day (Mon-Fri) and we ship from Nashville, TN. You will receive your order in 1-5 business days (Mon-Fri), depending on where you are located. Orders to Canada might take longer due to customs. Please know that we are doing the best we can to get orders out promptly...
  • How wide are door shields?

    MINI Door Shields are made to fit doors that are 1 ¾ inches thick. Did this answer your questions? Thank you for your feedback
  • I don't have enough space to install all of the Door Armor pieces. What should I do?

    If you do not have the space to install the MINI Door Shield and the Jamb Shield together on your door (about the thickness of 2 quarters), we recommend that you purchase a PRO Kit. If you have already purchased your kit, you can try the following steps. 1). Overtighten the screws in the middle h...
  • I have a door that swings out -- do you have any products for that?

    We offer a Universal Latch Protector, which will help prevent the door from being pried open (the best way to get into an out swinging door). We also offer Hinge Pins, which prevent a closed door from being lifted off of the hinges. Universal Latch Protector
  • I have a draft / can see light coming through my weather stripping after installing the Jamb Shield and MINI Door Shields. What can I do?

    To solve this issue, we recommend Long Reach Weather Stripping. This is essentially a thicker piece of weather stripping that will help you solve this issue. We sell this on our site or you can find it at many door distributors. We have not found it in any big box hardware store. Unfortunately, t...
  • I just purchased the MAX Kit, and I realize I don't have enough space to install all of the pieces. What should I do?

    If you do not have the space to install the MINI Door Shield and the Jamb Shield together on your door (about the thickness of 2 quarters), we recommend that you purchase a PRO Kit. If you have already purchased your kit, you can try the following steps. Overtighten the screws in the middle hing...
  • I'm interested in the Door Armor Pro Side Light Door Security Kit & the Pry Shield but I need it in black. Do you plan to make it in black? If not, do you think spray painting it would work?

    We will not be making that part in any other color any time soon. You can definitely paint the part. I would recommend using spray paint, as that will be more durable. Did this answer your questions? Thank you for your feedback
  • I'm looking at the MAX and the MAX Plus, what is the difference, and which one should I purchase?

    The only difference between the MAX and the MAX PLUS is that the PLUS comes with a pry shield as the Max does not. (The same is true of the MINI and MINI PLUS). The Pry Shield is designed to help prevent prying attacks and comes with tamper-resistant screws. Did this answer your questions? Thank ...
  • I need an installer | Can you recommend an installer?

    Door Armor is designed to be a do-it-yourself product.  While there have been times when we have had installer networks, we have found that anyone with handy skills can install our products.  With that said, any local handyman or your neighbor can likely install Door Armor.  Was this helpful? Vi...
  • Installing door armor

    Yes. If you need help installing our products, please take a look at our Installation Video Pages - https://armorconcepts.com/pages/installation-videos-instructions
  • In your advertisement, it said free shipping on orders over $99.00. Can you tell me why I was billed for shipping?

    We offer free shipping to the lower 48 states. We do not offer free shipping to Alaska, Hawaii or Puerto Rico. Did this answer your questions? Thank you for your feedback
  • Jamb Shield Specs

    Material: Galvanealled Steel Thickness: 16 Gauge: approx 1.29mm Length: 46 inches Width: 1-7/8 Inches Coating:  Powder Coating
  • Military discount affiliate id, what is it? What is the affiliate id for the Military form?

    Thank you for your service! The affiliate id can be a badge number, service number, or army tag. We want to offer this to our service members only.
  • Military, Police & First Responders

    To receive the military discount, please provide your military ID or service number when filling out the form on this page: https://armorconcepts.com/pages/military-service-discount
  • MINI Door Shield Specs

    Material: Galvanealled Steel Thickness: 18 Gauge: approx 1.21mm Length: 4 inches Width: 1-3/4 Inches Coating:  Powder Coating Fits 1-3/4-inch thick (exterior) doors
  • My door is too thin for the MINI Door Shields, what should I do?

    MINI Door Shields are designed to fit doors that are 1-3/4-inch thick. If doors are any thinner or thicker than 1-3/4 inches thick, you must use our PRO Door Shields, which will fit doors of just about any thickness. One note of caution, if your door is 1-3/8 inches thick, you have an interior do...
  • My Door is Too Tight - Door Armor Won't Fit

    We always try to make sure that people perform the 2 quarter test before purchasing Door Armor.  If your door is too tight, there are a few tricks that you can try. Try to over-tighten the screws in the middle hinge and hinge shield.  Believe it or not, this will often create more room on the ot...
  • My order never arrived, what do I do?

    Oh no! Although our shipping carriers work independently to deliver your package, we’ll figure this out together! If it's been marked delivered and it's only been one day-sit tight! Sometimes the carriers scan it before it gets to you. Keep an eye out for the next few hours! From time to time, a ...
  • Night Lock Door Barricaide

    Night Lock Door Barricaide The Night Lock Door Barricaide is used to provide additional security to the bottom of your door. Ideal for providing extra security for Double doors. It can also be used on Single doors, Sidelight doors, and Double doors. Night Lock is installed directly to your floor,...
  • Returns and Exchanges

    We try to make this process as easy as possible. We do not charge restocking fees and accept returns for refund or exchange for 60 days after your purchase. For more information click the link below. https://armorconcepts.com/a/return?
  • There seem to be a few competitors that do similar things. (Side Light). How is Armor Concepts Door Armor the best? Made in the USA?

    Door Armor is the only product that is made for side light doors. In addition, we use Galvanealled steel, which is corrosion resistant, and our parts are powder coated. Aside from that, we have always been and will always be made in the USA. Did this answer your questions? Thank you for your feed...
  • Universal Latch Protector

    The Universal latch protector helps prevent outswing doors from being pried open. This is often recommended for outswing double doors as well as single doors that open outward. View Universal Latch Protector
  • Warranty

    If the purchaser’s home is burglarized during that period, due to a direct failure of Door Armor, Armor Concepts will pay the purchaser’s homeowner’s insurance policy deductible (up to $500 for Door Armor Max and $300 for Door Armor Mini). Direct failure of this product under this warranty shall ...
  • We are replacing our doors. Do you recommend wood, fiberglass, or steel doors?

    If given a choice, we recommend using a steel (metal) door. Steel will dent but it is much more difficult to break than a wooden or fiberglass door. Door armor will work on wooden or fiberglass doors but steel doors are just stronger. Did this answer your questions? Thank you for your feedback
  • What are the JAMB Shield dimensions?

    The Jamb Shield is 46 inches long, 1-7/8- inches thick, and is made of 16 gauge, galvanealled steel (weather resistant). The jamb shield comes powder coated (not painted) and is guaranteed not to rust. Did this answer your questions? Thank you for your feedback
  • What are the measurements of the door shields and the gap in them?

    They are 4 inches X 1-3/4 inches. The hole in the middle is 1 inch x 1 inch. Did this answer your questions? Thank you for your feedback
  • What colors are available for Door Armor?

    Door Armor is available in three accent colors: white, brushed nickel, and aged bronze. These colors are designed to match your existing lock hardware.  Door Armor Side Light Door components are only available in white.
  • What do you do if you don't have two quarters' worth of space between your door and your jamb?

    If you do not have two-quarters worth of space between your door and door jamb, you should purchase a PRO Door Armor kit. Did this answer your questions? Thank you for your feedback
  • What gauge of steel does the shields have?

    Our door Jamb Shield is 16 gauges and our Door Shields are 20 gauges.
  • What happens if my door is kicked in despite having Door Armor installed?

    If your door is kicked in while Door Armor is installed, we offer a guarantee to pay up to $500 towards your insurance deductible. Please refer to our guarantee policy for more details.
  • What is Pro Door Armor and what does it do?

    PRO Door Armor kits come with PRO Door Shields. PRO Door Shields come as a 2-piece kit and are attached by screws that go through the door. PRO Door Shields are more difficult to install than MINI door shields but installation is still quite simple. Pro Door Shields are made with a 90-degree bend...
  • What is the center-to-center spacing of the 8 knockouts in the jamb shield, and what are the measurements of each rectangular knockout hole?

    The center holes on the Jamb Shield are 3-1/2 inches apart. Each of the holes on the Jamb Shield is 2 inches long. The Jamb Shield will fit locks spaced from 4-1/2 inches to 21-1/2 inches apart. In the event, your locks don't fit (which does not happen often), it is fine to file out a 1/8 to 1/4-...
  • What is the difference between PRO, MAX and MINI Kits?

    MINI Kits come with Door Shields and a Jamb Shield Only.  They do not include Hinge Shields (although they come with extra screws for your hinges) We recommend MINI Kits most for multi-family customers and investment properties. MAX Kits come Door Shields and a Jamb Shield Plus 2 Hinge Shields i...
  • What is the difference between steel jambs and steel doors?

    Door Jamb (or Door Frame) is what holds a door in place. Most residential doors have wooden door frames. Most commercial buildings have steel jambs. A door with a steel jamb will likely cost $1,000 or more and is much more difficult to install. Many people think that steel doors have steel frames...
  • What is the difference between the sidelight door jamb guard and the regular door jamb guard?

    The main difference between the side light kit and the regular kit is in the way it attaches to the door. A sidelight door has no jamb for long screws to attach to. The sidelight jamb shield is therefore L-shaped and attaches to the face of the sidelight with long screws. In short, they are reall...
  • What is the purpose for the Pro Door Shields?

    * PRO Door Shields help prevent the door from splitting when kicked and provide protection against prying. * PRO Door Shields were designed to help avoid clearance issues experienced with MINI Door Shield and to add additional protection against prying. * PRO Door Shields come as a 2-piece kit an...
  • What is the purpose of the punchouts in a jamb shield?

    Many older doors did not come with deadbolts. Our Jamb Shield has knockouts so that the holes will line up with almost any lock placement. Door Armor will fit locks that are spaced from 4-1/2-inches to 21-1/2-inches in the center. Also, many apartments now require privacy locks (2nd deadbolt that...
  • What is the unique identifier on the military discount page

    That can be your badge number or service number from the armed forces.  This is primarily to keep bots from posting our promotion code on the internet.  We appreciate the service of our police and military.
  • What is the weakest part of the door?

    The weakest part of a door is where the lock goes into the doorjamb. Most doorjambs are made of 1/2-inch thick soft pine, which is very weak. Did this answer your questions? Thank you for your feedback
  • What is your customer service team's response time?

    Our customer service team strives to respond to inquiries as quickly as possible. However, response times may vary depending on the volume of inquiries we receive. We aim to respond within 24-48 hours. If you have any urgent questions, we recommend contacting us by phone or live chat for immediat...
  • What is your phone number?

    +1 (888) 582-2295
  • What payment methods do you accept?

    We accept a variety of payment methods, including credit/debit cards, PayPal, and Apple Pay. You can select your preferred payment method during the checkout process. If you have any specific questions about payment methods, please contact our friendly customer service team.
  • What product do you recommend for most doors

    The Door Armor MAX kit is our most popular kit.  If you can fit 2 quarters between your Door and frame (where the locks go into the door), this kit will work for you.  If you are not sure, we recommend that you purchase our Door Armor PRO kit.  The PRO kits are made for doors with minimal clearan...
  • Where do you recommend the hinge shields to go?

    Hinge shields should be installed on the lower and middle hinges, (and not at the top) because the pressure from a kick typically happens in this area (unless the thief is really, really tall). Did this answer your questions? Thank you for your feedback
  • Why do you need to use each part in the kit?

    The weakest part of the door will break when it is kicked hard enough. The jamb is almost always the first part to break. If you reinforce the jamb, the lock area on the door will likely be the next part to break. If you reinforce those 2 areas, the door can easily be kicked off of the hinges. We...
  • Why do you use Torx screws and not square drive or phillips head screws?

    Because we used everything else first. We have been doing this since 2004. Philips and square drive screws strip much more easily that Torx drive screws, which are designed to withstand very high amounts of torque (hence the name). In short, Torx is the best available. We have spent more time and...
  • Will Door Armor Fit - 2 quarters clearance

    If you can fit 2 quarters between your door and door frame, with your door closed, you should have no problem installing any door armor MAX or MINI Kit.  If you cannot fit 2 quarters (or if you are not sure), we recommend purchasing a PRO kit.  Pro kits come with PRO Door Shields, which eliminate...